Allvotec & Vapour partner to accelerate next generation UC integration

04 October 2021

Tim Mercer, CEO, Vapour

Tim Mercer, CEO, Vapour

Allvotec, an ICT specialist for major service providers, has partnered with disruptive cloud specialist Vapour, to bolster its unified communications portfolio.

As the market’s retirement of legacy systems continues at pace, in favour of next generation, cloud-based UC adoption, Allvotec “sought to collaborate with a UC specialist to accelerate its innovation roadmap,” it said.

Vapour has been appointed as a select partner for Avaya projects with less than 250 users. The Vapour Subscription Service (VSS) means Allvotec can securely deliver enterprise-grade UC services via Vapour’s private network infrastructure, with an end-to-end service wrap, complete with SIP if required.

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Darlington Building Society hires 8x8 for digital transformation

04 October 2021

Business communications and SaaS provider 8x8 said Darlington Building Society (DBS) selected 8x8 XCaaS (experience communications as a service) to support the organisation’s digital transformation efforts.

Due to the sensitive and high-value nature of daily calls, the institution needed a robust communications and customer engagement system that could reliably handle steep call volumes, facilitate employee collaboration and provide secure payment options, regardless of where employees and customers were located.

DBS selected 8×8 XCaaS, which includes integrated contact centre, voice, video meetings, and chat capabilities. It implemented 8×8 across the entire business, ensuring that callers are quickly directed to the correct person. Staff can communicate and collaborate from anywhere and with 8×8 Secure Pay, the DBS’ employees can provide “reliable and secure payment options to their members”.

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Zoom Launches Zoom Phone Appliances

09 June 2021

Smart agriculture and organic farming are two trends strongly linked. In the United Kingdom are walking hand in hand for a while to improve competitiveness of small producers.

Senseye, a UK software company focused on prognostics and conditions monitoring, decided to develop a project with organic farmers to increase their crops and make them sustainable.

Since the beginning, the Senseye engineer team detected a lack of freely available public data in matter of agriculture issues, so they decided that it was necessary to work elbow to elbow with farmers and deploy a sensor network around the country to collect data.

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Royal United Hospitals Bath NHS Foundation Trust makes communications system upgrades

04 June 2021

The Royal United Hospitals Bath NHS Foundation Trust has selected Cinos to modernise its unified communications platform.

A Cisco-powered unified communications platform will provide and combine multiple communications channels for the Trust’s 6,500 employees, such as voice, video, personal and team messaging, voicemail and content sharing.

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