01 November 2024
IPI has enabled People’s Partnership, the workplace pension provider, to move to a cloud-based Contact Centre solution from Genesys; part of a wider programme of change designed to improve operational efficiency and offer greater customer choice.
The People’s Pension is used by one in five workers across the UK, with its Contact Centre team serving the needs of its members, advisors, and employers who sign up for workplace pension schemes. As part of a wider customer experience programme focused on becoming ‘Fit for Future,’ People’s Partnership wanted to put technology at the core of the business.
Find out more01 November 2024
Cellnex UK has announced the new phase in its partnership with network operator, Netmore, to enhance the UK’s low power wide area network coverage (LoRaWAN). The collaboration will see the installation of LoRaWAN gateways on Cellnex UK’s existing streetwork sites.
This forms part of Cellnex UK’s sustainable asset-sharing model, which allows operators to co-locate their equipment directly on Cellnex’s existing infrastructure. This ultimately allows for greater flexibility, reduced costs and an enhanced connection for customers.
Find out more
01 November 2024
It’s the piece of IT equipment that most of us take for granted, and it is sometimes forgotten in implementation plans. But it’s also absolutely essential to bring reliability to IT operations by protecting everything from desktop PCs to servers to entire data centers.
Of course, we’re talking about the uninterruptible power supply (UPS), and this year, we celebrate the 40th anniversary of the first UPS created by APC in 1984 – the 300PC. Now ubiquitous wherever you find IT equipment, UPS technology has grown in sophistication and capabilities thanks to numerous innovations along the way. It’s a fundamental component of any new IT implementation or upgrade.
Find out more31 October 2024
Four US-based companies are set to invest £6.3 billion in UK data centre infrastructure. The planned investments from Cloud HQ, CyrusOne, CoreWeave, and ServiceNow were announced as part of the UK government’s investment summit.
Technology secretary Peter Kyle described the investments as “a vote of confidence in Britain.”
Find out more