06 May 2021
The world has been catapulted into a virtual reality at a much faster pace than we ever envisaged and the need to move our day to day lives online, in response to the pandemic, has seen the data centre industry having to respond fast to maintain service and match demand.
Since the age of computers began, the need for effective cooling to keep IT operational has been a much debated topic. At Airedale, we invest heavily into R&D to ensure we meet the objectives and solve the issues faced by data centre managers, both at strategic and operational level. With a wealth of expertise in this field, we can share some of our frequently covered topics of discussion and resolutions.Find out more
Top tips to keep your business ‘always-on’
08 April 2021
Maintaining customer service standards has proven a really tough task for many businesses during the pandemic. But customers aren’t going to stay around for long if service slips – they’ll quickly start looking for alternatives if they don’t feel what they’re paying for lives up to their expectations.
It’s a tricky thing to manage. The nature of modern business is that an effective IT strategy now has an impact on all kinds of other activities. Keeping systems protected and available provides the strongest platform for employees to perform at their best, and helps businesses stay as agile as possible. Here are four tips we’ve found particularly useful for businesses to bear in mind, in order to help them meet customer expectations and deliver great service, no matter the challenges in front of them.Find out more
24 March 2021
In these times of extreme uncertainty, choosing a UC solution which will work with your existing hardware is a way of ‘upcycling’ your existing phone system & adding 21st Century solutions such as video conferencing, easy home-working and collaboration without any CAPEX costs.
You should also ensure that any UC solution you are considering will be compatible with your business’ future plans so that you don’t end up having to get rid of the solution you implemented during lockdown when everyone is back in the office. Look for solutions which offer easy CRM integration, Call Centre and Call reporting options, business-grade call-recording solutions as well as integrations with technologies which businesses have relied on during lockdown such as Microsoft Teams.Find out more
Bandwidth problems and downtime? There's a tester for that
09 February 2021
A growing need to measure the maximum bandwidth available on networks, identify bottlenecks, and then find ways to increase bandwidth presents network technicians with new challenges. One such challenge is working out which type of tester will enable them to overcome these issues, all while keeping costs under control. For network technicians and systems integrators in this situation, Dan Barrera, global product Manager for Ideal Networks has some advice.Find out more
Navigating the network test and measurement jungle
03 February 2021
In this complex world, information generates more revenue and profit than any other market sector. The current global pandemic is affecting the Internet more than ever before. The rise of online video conferencing and collaborative applications drives user expectation to match. Adding to this mix is the challenge faced by network administrators, often working from home, doing all they can to provide the highest service quality to staff and customers alike.
Fortunately, a wide range of appliances and software applications is available to help identify issues across the Internet right down to the end user who may also be working from home.
Find out more