25 November 2020
Over the past decade, we have seen changes in every aspect of life from healthcare to retail, transformed not just by new technology, but by new societal attitudes towards how things can be done more efficiently in order to meet public needs.
Industry 4.0 is expected to revolutionise the healthcare industry, from the use of Artificial Intelligence, Robotics and IoT. In particular, the use of IoT in healthcare will see an exponential rise over the next few years, with the market projected to reach $534 billion by 2025, which has been driven by COVID-19.Find out more
Why cloud security must move from threat detection to threat hunting?
23 November 2020
Cyber-attacks are on the rise, impacting organisations more than ever. As per a recent survey by Barracuda, researchers have observed a 667% increase in spear-phishing attacks since the end of February, 2020 with the damage related to cybercrime projected to hit US$6tn annually by 2021.
Threat actors are actively using Covid-19 social engineering themes to try to take advantage of remote workers, health concerns, stimulus payments, trusted brands, and more. With the explosion in remote working and cloud adoption, we believe cybersecurity is an essential foundation for enterprises to thrive in a digital-first post pandemic era.Find out more
We all need a wireless environment we can trust
19 November 2020
Wi-Fi is the most popular wireless networking protocol and has existed for more than 20 years. Yet the layer two surface of the seven-layer Open Systems Interconnection model (OSI), where Wi-Fi starts its initial connection sequences, has remained largely undefended from many cyber threats because there are no industry standards or common methods for testing the security efficacy of Wi-Fi access points. It is also because the market has prioritised performance over safety for way too long.
Because shockingly very little cyber security protection exists at layer two, even a rookie hacker armed with tools that cost under £150 tools and one of the many YouTube ‘how-to’ videos, could potentially steal passwords, files, intercept emails, install malware and much more.Find out more
Avoiding costly downtime – how MSPs can manage their network
16 November 2020
By Alan Stewart-Brown, VP EMEA, Opengear
For Managed Service Providers (MSPs), managing a network is a big responsibility. Availability is the top priority in order to provide customers with constant access to critical applications that help to ensure their businesses are able to function. When a network goes down this can be due to a variety of causes such as cyberattack, hardware failure or human error and the result of this downtime can cost enterprises over $100m loss in revenue a year.
The need for network resilience has become even greater during the Covid-19 pandemic. Even with lockdown measures easing and offices beginning to re-open, many employees who have adapted to working from home are continuing to do so. The requirement to work from home has placed increased strain on networks and a heightened sense of importance on seamless connectivity. With some businesses choosing to switch permanently to a hybrid model where workers can choose to work from home or the office, it seems the need for MSPs to ensure greater resilience and uptime may be here to stay.
Surges in demand and increased network traffic from the remote working revolution and the switch to the hybrid model could potentially cause an increase in outages. A scaled-back workforce could make dealing with the increased network traffic and demand more challenging for MSPs and could also provide hackers with exploitation opportunities.
The consequences of downtime
The pandemic isn’t the only threat to network uptime. Network outages were a very real threat to service levels prior to the pandemic and, without the right solutions in place, they could continue to be a significant threat as the world continues to adapt to the new normal.
While there is constant investment and improvement of network reliability and robustness, there is always a chance that a hardware failure from software updates or misconfiguration, through to database faults can lead to downtime. Depending on the severity of the fault, that downtime can last for days. Even in the best-case scenario where downtime might last only a couple of minutes, the impact on the enterprises relying on the affected network can be serious.
Downtime can have many negative impacts on enterprises, from huge revenue losses, to damaged customer relationships leading to reputation damage, to loss of productivity. Worse still, the momentary loss of business-critical applications that rely on an affected network can bring enterprises to a grinding halt. In this scenario, the loss of data from that application can result in legal and financial headaches.
In such scenarios, relationships between enterprises and MSPs they once relied on can quickly turn sour as network outages are often a breach of Service Level Agreements. Some enterprises might seek financial recuperation from the MSP while others might look to change providers completely. For MSPs, this can result in more than losing valuable customers – it can also have a negative impact on their reputations.
Driving application intelligence with visibility
15 November 2020
The technological world is changing, with innovations such as 5G and unforeseen changes such as the shift to a fluid workforce providing new opportunities and challenges. The pressure is on NetOps teams to cope with the significant impact this has on the network and help their businesses emerge stronger into the new tomorrow.
What is NetOps 2.0?
With network teams being increasingly asked to deliver more at an increased pace and with no room for error, infrastructure and operations leaders must transform NetOps. This can be achieved by investing in analytics and automation, while improving integration with DevOps and security to support digital business and evolving network requirements. This is NetOps2.0. Coined by Gartner, this term refers to the need to be faster and more agile. It references the disconnect between the way digital businesses move at the pace of software, whereas networking typically moves at the pace of hardware.