24 March 2021
Fuze is recognised for its ability to deliver a differentiated user experience for communication and collaboration on both desktop and mobile devices.
The company provides an intuitive, cloud-based all-in-one unified communications as a service (UCaaS) platform for mid-market and enterprise companies.
Powered by intelligent cloud architecture, Fuze combines calling, meeting, chatting, and sharing in one platform, empowering the digital workforce anytime, anywhere, and across any device.
With three UCaaS product solutions – Fuze Calling, Fuze Meetings and Fuze Contact Centre – the company provides users with transition between calling, video conferencing, instant messaging, and sharing.
Using a single carrier network, Fuze Calling offers a secure system beyond voice by seamlessly integrating with video and real-time content sharing on any device.
Fuze Meetings provides enterprise-grade HD audio and video conferencing for up to 1,000 meeting participants and enables screen and content sharing.
Fuze Contact Centre, a fully integrated contact centre as a service (CCaaS) solution provides a powerful call routing engine and ensures callers are directed to the right agent quickly, securely and with good voice quality.
The suite of integrations connect to and integrate with applications such as Office 365, G Suite, Salesforce, Slack, Microsoft Teams, or Zendesk – eliminating the need to toggle between apps and Fuze.