22 February 2022

Colt Technology Services, has selected Infovista KLERITY to deliver VoIP (voice over IP) service assurance across the Colt IQ Network. The KLERITY solution will deliver end-to-end visibility to Colt’s international network across seven major locations in Europe and Asia.

The former is a provider of agile, high bandwidth connectivity solutions serving data-intensive organisations spanning 210 cities in more than 30 countries. The deployment of KLERITY within a network enabled with the latest SIP encryption technologies will enable Colt to optimise the quality of experience (QoE) of its VoIP services, with KLERITY providing detailed, real-time visibility into the perceived QoE and reliability of those services. This includes the ability to view how different user devices impact QoE, along with subscriber and user behaviour.

“KLERITY is the clear choice to support Colt’s expanding VoIP market, because it enables us to visualize, and act on, a uniquely rich and real-time view of how these services are perceived by the users themselves,” said Shane Sura, Vice President of Network Operations at Colt. “Its strong cloud-native platform has all the attributes we need to enable us to leverage automation and machine learning to deliver a best-in-class customer experience.”